E-Commerce Operations Diagnostic

How much is inefficiency costing your e-commerce business?

Get a comprehensive diagnostic with benchmarks, projections, and a personalized action plan.

Your Business Metrics

Average orders per day

Hours spent per order (manual)

Customer tickets per day

Response time (hours)

Cart abandonment rate (%)

Average order value ($)

Employees on repetitive tasks

Average hourly rate ($)

Monthly revenue ($)

Product return rate (%)

Inventory accuracy (%)

Customer lifetime value ($)

Diagnostic Results

At-Risk but Improvable(45/100)

Monthly Operational Waste

$125,025

That's $1,500,300 per year

AI Analysis

Your business shows potential but is leaving substantial money on the table. At $125,025/month in losses, you're operating below industry standards in key areas. Your 4-hour response time and 70% abandonment rate suggest customers are experiencing friction that competitors have solved. The good news: targeted automation in 2-3 key workflows could recapture 40-60% of these losses within 90 days.

Manual processing takes 15 minutes per order

Causes 375 hours/month of operational bottleneck

4-hour average response time to customer inquiries

Increases churn probability by 20%

70% cart abandonment rate

$89,250 in recoverable revenue lost monthly

15% product return rate

Processing returns costs ~$19,125 monthly

92% inventory accuracy

Leads to overselling, stockouts, and customer dissatisfaction

Metric	You	Average	Top 20%	Elite 5%	Status
Response Time	4 hrs	4 hrs	1 hrs	0.3 hrs	Average
Cart Abandonment	70%	70%	55%	40%	Average
Processing Time	15 min	15 min	5 min	2 min	Average
Inventory Accuracy	92%	93%	97%	99%	Below Average
Return Rate	15%	15%	8%	4%	Average

Projected losses if nothing changes

30 Days-$125,025

90 Days-$375,075

12 Months-$1,500,300

Automate Order Processing

Implement automated order routing, inventory updates, and fulfillment workflows.

Save 262.5 hours/month

Deploy AI Customer Support

Use AI chatbots to handle 60-80% of common inquiries instantly, 24/7.

Reduce response time to under 1 minute

Implement Cart Recovery Automation

Set up automated email/SMS sequences triggered by cart abandonment.

Recover $26,775/month

Enhance Product Information

Add detailed sizing guides, 360° photos, and AI-powered recommendations.

Reduce returns by 25-40%

Sync Inventory in Real-Time

Integrate all sales channels with automated inventory management.

Achieve 99%+ inventory accuracy

Unified Analytics Dashboard

Consolidate all metrics into a single view for data-driven decisions.

Identify issues 5x faster

Optimization Opportunity

Your business has significant room for improvement. Small changes can yield major results.

Potential recovery: $125,025/month