Gym Lead Conversion Engine

The Problem

• •Boutique fitness chain with 5 locations was losing 60% of inbound leads to slow follow-up
• •Front desk staff juggled walk-ins, classes, and phone calls—leads often waited hours or days for response
• •No lead qualification process meant sales team wasted time on tire-kickers
• •Appointment no-show rate was 40% due to lack of confirmation and reminders

The Solution

• •Built an AI lead response system that instantly engages leads via SMS and email within 30 seconds
• •Qualifies prospects on budget, goals, and timeline through natural conversation
• •Books intro sessions directly into trainer calendars based on availability
• •Sends automated reminders and follow-ups to reduce no-shows
• •Integrates with CRM to track lead status and conversion metrics
• •Handles objections and answers common questions about pricing, programs, and facilities

The Outcomes

Technologies Used